You have to understand that there is a difference between links on the main menu, Contact Us vs Support Links.
Contact Us Link
This directs a message to the admin of WebcastSource.net. Use this link for all issues or questions related to ads and the exchange.
This submits a report to the systems programmer and tech support at WorldProfit. Most likely, the reply will direct you back to me, the site admin. This link is reserved for system-level problems.
To be expedient, only use the Contact Us link.